Practice 01
AI that pays rent inside your product.
We integrate large-language-model features where they remove real work: support assistants grounded in your documents (RAG), drafting and summarisation flows, classification and routing, back-office automation. Where an AI feature wouldn't survive contact with your users, we say so — and ship deterministic code instead.
Scope ai & automation development →Use-case audits from 1 week; feature builds typically 3–8 weeks.
What’s in the box
- 01Use-case audit: which workflows AI can actually win
- 02LLM integration (OpenAI, Gemini, Claude) with typed contracts
- 03Retrieval (RAG) over your docs, help-center and product data
- 04Chat & drafting UX with guardrails and graceful fallbacks
- 05Prompt/version management + evaluation sets before release
- 06Cost & latency budgeting, streaming, caching
- 07Automation: triage, classification, report generation
- 08Privacy review: what leaves your servers and what doesn't
Deliverables at handover
- Use-case audit with a skip-list (what we won't AI)
- Typed integration inside your codebase and repos
- Evaluation set + scorecard running in CI
- Cost & latency model for production traffic
- Runbook for model/API upgrades and fallback paths
Questions this practice gets
Do we actually need AI features in our product?
- Sometimes — and we audit before you buy. The test is a workflow where text, documents or judgement are the bottleneck: support deflection, drafting, classification, search over your own corpus. If the win is a slide rather than a saved hour, we write it into the skip-list and ship deterministic code instead. The audit is billable, short, and honest by design.
Where does our data go when AI features are used?
- Only where the contract says it goes. Default posture: provider APIs with no-training settings, keys and retention configured per agreement, PII minimised or redacted in the pipeline, and a written data-flow note in the repo. If a use case needs zero-egress, we price on-device or self-hosted options instead of pretending the cloud is free.
How do you price projects?
- Fixed scope against a signed brief, split into milestone payments. After discovery you get a number, not a range. If scope changes later, it is priced in writing before work starts — the change rate is agreed in the same document so nobody negotiates under deadline.
Begin the ascent
Let's build the ai & automation development the right way.
One paragraph is enough to start — we reply within a working day with questions, a direction, and whether we're the right studio for it.
